{"id":8035,"date":"2026-03-16T15:25:52","date_gmt":"2026-03-16T07:25:52","guid":{"rendered":"https:\/\/setuphk.com\/?p=8035"},"modified":"2026-03-17T11:21:50","modified_gmt":"2026-03-17T03:21:50","slug":"setuphk-company-setup-service-faq","status":"publish","type":"post","link":"https:\/\/setuphk.com\/en\/setuphk-company-setup-service-faq\/","title":{"rendered":"Common questions about starting a company service: time, documents, after-sales service. Langfeng Business provides you with a complete explanation."},"content":{"rendered":"<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" data-block-type=\"core\">\n<p data-block-type=\"core\">The company registration service entrusted to Langfeng typically takes about 5-7 working days to complete, with dedicated account managers following up on after-sales. The fees are transparent, with no hidden costs, and refund-related terms are clearly stated in the service agreement.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\"><strong>Key Summary:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\" data-block-type=\"core\">\n<li data-block-type=\"core\">The company registration service requires 5-7 working days, and the registration process can be expedited.<\/li>\n\n\n\n<li data-block-type=\"core\">The basic documents required are proof of identity + proof of address.<\/li>\n\n\n\n<li data-block-type=\"core\">Non-Hong Kong residents need to additionally prepare a passport and proof of overseas address.<\/li>\n\n\n\n<li data-block-type=\"core\">After-sales service includes a company secretary and compliance reminders, with each client having a dedicated account manager.<\/li>\n\n\n\n<li data-block-type=\"core\">Supports bank transfers, checks, and credit cards, with transparent fees and no hidden charges.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">How long does it take to start a company? Generally, it takes 5\u20137 working days.<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">How many working days does the general process take?<\/h3>\n\n\n\n<p data-block-type=\"core\">From initiation to completion, the one-stop company registration service usually takes 5-7 working days, depending on the completeness of the documents, the applicant's background, and the business activities of the company.<\/p>\n\n\n\n<p data-block-type=\"core\">We will provide a detailed time estimate at the start of the service, allowing you to clearly understand the progress of each stage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">Is there an expedited service? How quickly can it be completed?<\/h3>\n\n\n\n<p data-block-type=\"core\">Yes. If the documents are complete, expedited service can be completed within 1 working day.<strong>Company registration.<\/strong>However, this service incurs an additional fee, which depends on the scope of services and time requirements. Additionally, bank account opening is an independently purchased service, so the time is calculated separately. If there is an urgent need, it is recommended to raise it directly during the initial consultation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">Overview of time allocation for each step<\/h3>\n\n\n\n<figure class=\"wp-block-table\" data-block-type=\"core\"><table class=\"has-fixed-layout\"><thead><tr><th>Steps<\/th><th>Required time<\/th><\/tr><\/thead><tbody><tr><td>Name search<\/td><td>About 2 working days.<\/td><\/tr><tr><td>Document preparation<\/td><td>About 3-4 working days.<\/td><\/tr><tr><td>Company Registry Approval (Electronic Application)<\/td><td>About 2-3 working days.<\/td><\/tr><tr><td>Company Registry Approval (Paper Application)<\/td><td>About 1 week.<\/td><\/tr><tr><td>Bank Account Opening<\/td><td>About 2\u20138 weeks<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" data-block-type=\"core\">\n<p data-block-type=\"core\">Opening a bank account is an independent add-on service that needs to be arranged separately. We will coordinate and follow up throughout the process to avoid delays in the overall progress due to waiting periods.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">What documents are needed to set up a company?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">What is the basic document checklist?<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\" data-block-type=\"core\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/setuphk.com\/wp-content\/uploads\/2026\/03\/setuphk-company-setup-service-faq-1-1024x1024.jpg\" alt=\"Basic document checklist for starting a company\" class=\"wp-image-8036\" srcset=\"https:\/\/setuphk.com\/wp-content\/uploads\/2026\/03\/setuphk-company-setup-service-faq-1-1024x1024.jpg 1024w, https:\/\/setuphk.com\/wp-content\/uploads\/2026\/03\/setuphk-company-setup-service-faq-1-300x300.jpg 300w, https:\/\/setuphk.com\/wp-content\/uploads\/2026\/03\/setuphk-company-setup-service-faq-1-150x150.jpg 150w, https:\/\/setuphk.com\/wp-content\/uploads\/2026\/03\/setuphk-company-setup-service-faq-1-768x768.jpg 768w, https:\/\/setuphk.com\/wp-content\/uploads\/2026\/03\/setuphk-company-setup-service-faq-1-12x12.jpg 12w, https:\/\/setuphk.com\/wp-content\/uploads\/2026\/03\/setuphk-company-setup-service-faq-1.jpg 1300w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p data-block-type=\"core\">The documents required to set up a company are mainly divided into three categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\" data-block-type=\"core\">\n<li data-block-type=\"core\"><strong>Identity Proof<\/strong>: Hong Kong Identity Card or Passport<\/li>\n\n\n\n<li data-block-type=\"core\"><strong>Address Proof<\/strong>: Utility bills or bank statements from the last 3 months<\/li>\n\n\n\n<li data-block-type=\"core\"><strong>Basic Company Information<\/strong>: Company name (in both Chinese and English), Articles of Association (can use our standard version), registered address (can use service provider's address)<\/li>\n<\/ul>\n\n\n\n<p data-block-type=\"core\">If the shareholder is a company rather than an individual, additional documents such as the company's registration certificate and board resolution are required. We will provide a tailored document checklist based on your specific situation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">What additional preparations are needed for non-Hong Kong residents?<\/h3>\n\n\n\n<p data-block-type=\"core\">In addition to basic documents, non-Hong Kong residents need to provide a copy of their passport and proof of overseas address. Some banks may require business proof documents such as a business plan or client contracts, and directors must personally come to Hong Kong for an interview. We have extensive experience handling cases for non-Hong Kong residents and can provide targeted guidance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">Do the documents need to be certified?<\/h3>\n\n\n\n<p data-block-type=\"core\">Not necessarily. Documents for Hong Kong residents usually do not require certification; documents for non-Hong Kong residents may require notarization or certification depending on the place of origin and document type. If the shareholder is a foreign company, its registration documents generally need to be certified. As for which documents need certification, we will confirm each one and assist in arranging the relevant procedures.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">What does after-sales service include after the company is established?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">What areas does after-sales service cover?<\/h3>\n\n\n\n<p data-block-type=\"core\">After-sales service covers company secretary (handling daily compliance matters), reminders and assistance for annual filings and business registration certificate renewals, as well as consulting support during operations and referrals for professional services such as accounting, auditing, and taxation. If accounting, tax filing, or auditing services are purchased, we will establish a dedicated follow-up group that includes customer service and accounting specialists to ensure service continuity.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">How to contact customer service? How long does it take to get a reply?<\/h3>\n\n\n\n<p data-block-type=\"core\">You can contact us via email, phone, or WhatsApp. General inquiries will be replied to within 24 hours (on regular working days); more complex issues will have an estimated processing time provided after receipt; urgent matters will have priority channels for follow-up.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">Is the payment for company formation services flexible? Is there a refund guarantee?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">What payment methods are supported?<\/h3>\n\n\n\n<p data-block-type=\"core\">Our service payment methods are very flexible, supporting bank transfers, checks, Faster Payment, credit cards, WeChat Pay, and Alipay, among others. For larger service amounts, installment payments can be arranged, and specific methods can be discussed during the consultation. Our fee structure is transparent, and the service agreement outlines all costs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">When is payment due? What are the refund conditions?<\/h3>\n\n\n\n<p data-block-type=\"core\">The company registration service requires payment before starting; for some long-term services (such as accounting, business consulting, tax consulting, etc.), we also offer annual or monthly payment options.<\/p>\n\n\n\n<p data-block-type=\"core\">Regarding refunds, if the service cannot be completed due to our reasons, a full refund will be issued; if the client cancels before the service starts, the corresponding fees will be deducted based on the service progress before a refund is issued. Refund terms are subject to the service agreement and comply with<a href=\"https:\/\/www.consumer.org.hk\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">the Consumer Council's<\/a>consumer protection guidelines.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">What specific service guarantees does Longfeng provide?<\/h2>\n\n\n\n<p data-block-type=\"core\">The Longfeng team holds professional qualifications such as company secretary licenses and accountant qualifications, having handled a large number of different types of company formation cases. Our fee structure is transparent, and we commit to completing services on time; if we fail to do so, we will provide appropriate compensation. Client personal data is strictly protected in accordance with the Personal Data (Privacy) Ordinance, and we continue to provide after-sales support after the company is established.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" data-block-type=\"core\">\n<p data-block-type=\"core\">Choosing professional services means choosing reliable and guaranteed services.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">Other common issues<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">Can I visit the office?<\/h3>\n\n\n\n<p data-block-type=\"core\">Yes, you are welcome to make an appointment for a visit. Meeting in person allows you to better understand the service content and is a common choice for many clients before officially commissioning.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">Is there a physical office?<\/h3>\n\n\n\n<p data-block-type=\"core\">Yes. We have a physical office where face-to-face consultations can be conducted; the detailed address can be confirmed during the appointment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">How to start a commission?<\/h3>\n\n\n\n<p data-block-type=\"core\">You can make an appointment for a free consultation via phone, email, or website. After the consultation, a quote will be provided, and upon confirmation, the service agreement can be signed to initiate the process, which is simple and direct.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">What guarantees are there for the service?<\/h3>\n\n\n\n<p data-block-type=\"core\">This includes professional qualification guarantees, transparent fees, on-time completion commitments, privacy protection, and ongoing after-sales support. Specific terms are detailed in the service agreement, which can be carefully reviewed before commissioning.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">Do you have any other questions about starting a company? Contact Longfeng Business now.<\/h2>\n\n\n\n<p data-block-type=\"core\">Starting a company is not just about filling out forms and submitting them; from name registration, document organization to opening a bank account, every step has details to pay attention to. Longfeng Business provides one-stop services, with dedicated personnel following up throughout the process, so you don't have to figure it out on your own.<a href=\"https:\/\/setuphk.com\/en\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">Make an appointment now<\/a>Free consultation, let Longfeng assist you in completing your business setup.<\/p>\n\n\n\n<p data-block-type=\"core\">Extended reading: \"The<a href=\"https:\/\/setuphk.com\/en\/company-service-selection\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to choose Hong Kong company formation services without making mistakes? A complete comparison of company establishment, secretarial services, and bank account opening.<\/a>\u300b<\/p>\n\n\n\n<p data-block-type=\"core\"><\/p>","protected":false},"excerpt":{"rendered":"<p>\u59d4\u8a17\u6717\u5cf0\u958b\u516c\u53f8\u670d\u52d9\uff0c\u4e00\u822c\u7d04 5-7 \u500b\u5de5\u4f5c\u5929\u5b8c\u6210\uff0c\u552e\u5f8c\u7686\u6709\u5c08\u5c6c\u5ba2\u6236\u7d93\u7406\u8ddf\u9032\u3002\u6536\u8cbb\u900f\u660e\u3001\u7121\u96b1\u85cf\u8cbb\u7528\uff0c\u9000\u6b3e\u7b49\u76f8\u95dc\u689d [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":8037,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[371,373,372,370,374],"class_list":["post-8035","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-setup-company","tag-371","tag-373","tag-372","tag-faq","tag-374"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/posts\/8035","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/comments?post=8035"}],"version-history":[{"count":8,"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/posts\/8035\/revisions"}],"predecessor-version":[{"id":8199,"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/posts\/8035\/revisions\/8199"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/media\/8037"}],"wp:attachment":[{"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/media?parent=8035"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/categories?post=8035"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/setuphk.com\/en\/wp-json\/wp\/v2\/tags?post=8035"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}